Our policy is to avoid any loss of client monies where possible

AMERICANSKICLASSICS.COM

Flights - can usually be cancelled free of charge before the ticketing deadline of 31-45 days prior to travel
We reserve the right to change your airline if necessary so long as it operates the same routing orginally booked in order to mitigate risk
Lodging - can usually be cancelled free of charge before the payment deadline of 30 days prior to arrival (Peak holiday dates may have 60 day advance cancellation)
Resort Transfers - can be cancelled free of charge
Lift Tickets - can usually be cancelled free of charge
Season Passes - these are covered by Epic Coverage insurance in the event of Border Closure (not by PTR regulations)
Ski Rental - can be cancelled free of charge

ESCAPETOGREECE.COM

Flights - can usually be cancelled free of charge before the ticketing deadline of 31-45 days prior to travel
We reserve the right to change your airline if necessary so long as it operates the same routing orginally booked in order to mitigate risk
Lodging - can usually be cancelled free of charge before the payment deadline date which can be up to 14 days prior to arrival. Each property has it's own Cancellation Policy highlighted at the time of booking
Resort Transfers - can be cancelled free of charge
Ferry Transfers - can be cancelled free of charge

TRAVELISRAEL.CO.UK

Flights - can usually be cancelled free of charge before the ticketing deadline of 31-45 days prior to travel
We reserve the right to change your airline if necessary so long as it operates the same routing orginally booked in order to mitigate risk
Lodging - can usually be cancelled free of charge before the payment deadline date which can be up to 48hrs prior to arrival. Each property has it's own Cancellation Policy
Escorted Tours - can usually be cancelled up to 14 days prior to arrival free of charge
Resort Transfers - can be cancelled free of charge
Car Hire - can be called free of charge

To comply with PTR Regulations, we will only issue flight tickets and pay lodging balances provided the Resort Destination is open to UK tourists and the destination is also on the UK Government's Green List at the time payment for these services is due.

YOUR RESPONSIBILITY

Clients need to have adequate Covid-19 Travel insurance
Clients need to ensure they fulfill all testing requirements both for the Resort Destination Country as well as those
required to re-enter the UK
The cost if testing is borne by clients and is not a cancellable reason due to price or availability of tests
If the Resort Destination country's border is closed or if the Resort Destination is not on the UK Government's Green
List at the time airline tickets need to be issued or lodging needs to be paid for but you still wish to proceed to pay for these - we will advise you of the Cancellation costs involved and these will be borne by you and not by us through PTR regulations

Please visit www.gov.uk/uk-border-control for detailed public health advice and requirements for entering the UK.

IF YOU CONTRACT COVID PRIOR TO TRAVEL

If you contract COVID-19 within 14 days of your departure date and have a medical certificate to confirm your diagnosis, we can try and move your holiday to the same holiday (including accommodation and airline) at a later date in the season. Extra charges may apply.

This applies to you and a travel companion sharing the same room, plus any dependents. If you would prefer to cancel your holiday, in the first instance please contact your travel insurance provider as we can only refund items that our suppliers wll re-imburse us for.

IF YOU ARE CONTACTED BY TEST & TRACE

Unfortunately, you will not be allowed to go on holiday if NHS Test & Trace have asked you to self-isolate within the last 14 days for a period covering your departure date. This may be checked and verified at the airport, and you could be denied boarding by the airline. In these instances, please contact your travel insurance provider, then contact us (or your travel agent) and we will do our very best to help you.

IF YOU CONTRACT COVID ON HOLIDAY

If you receive a positive test result whilst on holiday, you will need to contact your travel insurer for assistance and advice on next steps in the first instance.
Cover will vary dependent on the provider and level of cover you have chosen. We will provide every assistance we can to get you home but are not liable for any costs incurred.

IF YOUR DESTINATION CHANGES TO THE NEXT LEVEL WHILE ON HOLIDAY

Should this happen the government will state the date from which the new rules will apply, if you are returning to the UK on or after this date you will be expected to abide by the rules appropriate to new colour. Should you wish to curtail your holiday in order to return to the UK before the change, you will be responsible for the cost of new flights and may not receive any refund for the unused portion of your accommodation costs. It is important that you contact us to request our assistance to book flights if required.

IF YOU HAVE TO SELF ISOLATE ON RETURN TO THE UK

If your holiday can go ahead as planned but restrictions in the UK that would apply on your return make it impossible for you to travel, for example a requirement to quarantine, we will try to provide alternative options, including changing your destination or postponing to a different date. If we are unable to provide a solution you’re happy with, you will have to cancel your holiday. Our booking conditions will apply and you will lose monies paid as per the Cancellation Charges in our Booking Conditions based on the date of cancellation. You may be able to make a claim on your travel insurance policy and we will provide any documents needed for that.

IT IS ESSENTIAL TO HAVE COVID TRAVEL INSURANCE

It is essential you have the correct travel insurance. For your travel insurance to be valid, the FCO must have removed their advice against 'all but essential travel'. You should check that your policy covers you for medical expenses, subsistence and repatriation in the event that you or a member of your party contract COVID-19 during your holiday. Whilst we do not sell or recommend specific travel insurance policies ourselves, several insurers, including Cover for You, AXA, Trailfinders, Staysure and Cedar Tree Insurance are now offering policies that specifically cover COVID-19. Please note, from 1 January 2021 EHIC cards will continue to be valid until their expiry date when they will be replaced by a new UK Global Health Insurance Card.

TRAVEL CHECK LIST

Have you got your necessary documents?

It is the clients’ responsibility to ensure that they fulfil all requirements needed to travel.
Holiday World Ltd. cannot accept any liability for bookings where clients have failed to complete the necessary requirements. The situation is constantly changing so the information provided is a guide and not definitive.

USA Entry requirements

If you have been fully vaccinated:

You can travel from the UK to the US if it is more than two weeks since you completed a full course of vaccination. You must have received a Covid-19 vaccine recognised in the US (this includes all the vaccines currently being given on the NHS). More details can be found on the Centers for Disease Control (CDC) website.
You must also take a PCR or LFT/antigen test no more than a day before flying to the US (you must use a private provider for this)
There is no need to self-isolate in the US, but you are recommended to take another Covid test 3-5 days after arrival

If you have not been fully vaccinated, you cannot travel to the US, although exceptions are granted, for instance for children under 18 (the CDC has more details here). If you qualify as an exception, you will need to:

take a PCR or LFT/antigen test no more than one day before travel, or else present proof of having recovered from Covid-19 in the past three months
take another test within 3-5 days after arrival in the US
self-quarantine for seven days after arrival in the US
become fully vaccinated if you are staying 60 days or longer, unless you have a medical condition or are too young to be vaccinated

Children under the age of 18 who are not fully vaccinated do not have to self-isolate when they enter the US, but they must take a test 3-5 days after arrival (they should self-isolate if any symptoms develop or if they test positive).

While You are in Resort

The CDC recommends that all travellers, regardless of vaccination status, take a COVID-19 test 3-5 days after travel.

Requirements vary by state and in some cases by resort. We recommend checking with your resort to see what their requirements are before you travel.

Common requirements include:

Mask use in indoor, public settings
Proof of vaccination for anyone aged 12+ to access certain indoor services, including restaurants and cafes, and in some cases hotels

CANADA Entry requirements

Complete the free ArriveCAN APP up to 72 hours before you travel which requires proof of full vaccination. You will be issued with an ArriveCAN receipt with letter I or V beside the vaccinated traveller's name
Take a valid pre-entry PCR test no more than 72 hours before your flight departs. The certificate must be uploaded digitally into the ArriveCAN app and must contain all details required.
Apply for an eTA
All arriving air passengers will be required to take a free PCR Test upon arrival. Those who are vaccinated will have to isolate until they get a negative result. So long as these travellers have a safe place to isolate they do not have to spend their isolation in a government quarantine hotel.
Travelers are required to present a health pass in order to access some businesses and when participating in certain sporting, cultural, recreational, and social gatherings. The health pass consists of one of the following: -Proof of vaccination; -Proof of a COVID-19 negative test taken within 72 hours; -Proof of medical exemption.
Ensure that your travel insurance includes comprehensive winter sports and coronavirus cover

While You are in Resort

Requirements vary by province and in some cases by resort. We recommend checking with your resort to see what their requirements are before you travel.

Common requirements include:

Mask use in indoor, public settings
Proof of vaccination for anyone aged 12+ to access certain indoor services, including restaurants and cafes, and in some cases gondolas and lifts
Reduced capacity in restaurants and cafes - we highly recommend booking ahead where you can
Closure of bars, nightclubs, gyms and fitness centres

RETURN TO UK Entry requirements

Everyone aged 12 and over travelling to the UK has to:

Take a recognised Supplier PCR or lateral flow test (not self-administered NHS test) in the 48 hours before departure for the UK
Fill in an online passenger locator form before they depart. Adults can complete the form for under-18s travelling with them.
Everyone aged five and over (11 and over in Scotland) must also take a PCR test within 48 hours of arrival, and self-isolate until they get a negative test result.

This test needs to be bought from a private provider (the UK government has a list of these), and booked before travelling to the UK (the test provider will give you a reference number which you need to complete
your passenger locator form).